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Really living service
Marc Silvester and Mohi Ahmed of Fujitsu map talk about a new approach to service which they anticipate as being as powerful in the service world as Toyota's has been in manufacturing. Michael Jarrett on the secrets of successful change
Dr Michael Jarrett, one of Europe's leading experts on organizational change, talks to us about the five factors that most influence the success or failure of almost every change initiative. Senge and sensibility
Peter Senge, once described as the "strategist of the century", explains to Stuart Crainer the steps we need to take towards creating a more sustainable world and why this change is imperative. Roger Martin on integrative thinking
Roger Martin, Dean of the Joseph L. Rotman School of Management in Toronto, tells Des Dearlove that the traditional preoccupation with what a leader does is misplaced. It's what they think and at the decisions they make that matter. Common Voice: Howard Gardner
Des Dearlove talks to psychologist Howard Gardner about the qualities of thinking that will allow people to survive and prosper in the 21st century, both in work and life generally. An Interview with Richard D'Aveni
Professor Richard D'Aveni has been described as a combination of Henry Kissinger and Sun Tzu. He talks to Stuart Crainer about his work and the challenges posed by emerging economies. Tony Buzan on Mind Mapping.
Tony Buzan's mind mapping technique has become a global phenomenon, spawning almost 100 books as well as a multi-million dollar industry. Stuart Crainer spoke to him about mind mapping and how it can help businesses to be better. Mark H. Moore on public value
Professor Mark H. Moore talks to Des Dearlove about public value and citizenship and poses some challenging questions about the way we view public services David Bach on nonmarket strategy
Professor David Bach discusses the effect on competitiveness of nonmarket strategy – the way that companies manage relationships with governments, regulators, NGOs, the media and society at large. Niall Ferguson on history and business leadership
Professor Niall Ferguson tells Des Dearlove why an ability to think historically and make sense of the past is an indispensable business skill – and why leaders have to acknowledge their fallibility. Gurnek Bains on meaning.
How can an organisation create meaning? How can it be invigorating for its employees as well as its respected by its customers? We talk to Gurnek Bains, CEO of psychology consultancy YSC and author of Meaning Inc, to find out. Nirmalya Kumar on private labels
From Carrefour to Wal-Mart, Tesco to Best Buy, retailing has never been sexier or generated so much money. But, says Nirmalya Kumar, there is one area whose continuing rise in importance has been consistently overlooked: private labels. Marshall Goldsmith on executive coaching
Marshall Goldsmith, one of the world's best known – and best paid – executive coaches, talks to Des Dearlove about his coaching philosophy and how he helps successful leaders get better. Arun Sinha on sweet-spot organisations
Arun Sinha, author of "Sweet Spot: How to Maximize Marketing for Business Growth", and Chief Marketing Officer of Pitney Bowes, shares his thinking on 21st Century marketing with Des Dearlove. Jose Luis Alvarez on sharing power
Stuart Crainer talks to José Luis Álvarez, Associate Dean at the Instituto de Empresa business school in Spain, about models of leadership that involve more than one person at the top of an organisation. Larry Bossidy on confronting reality
Larry Bossidy, credited for transforming the fortunes of AlliedSignal, discusses why organisations need to confront reality if they are to succeed. David Norton on the balanced scorecard
Des Dearlove talks to David Norton, who, with Robert Kaplan, devised the concept of the balanced scorecard in 1993, revolutionizing the way that managers view the performance of a business. Lynda Gratton on cooperation
Des Dearlove talks to London Business School Professor Lynda Gratton about the need for greater flexibility and co-operation in organisations and how more cooperative organisations can encourage innovation. Gary Hamel: management innovation
Des Dearlove talks management innovation with Gary Hamel, described as "the world's reigning strategy guru", who is opening a laboratory for management innovation at London Business School. The Courage Expert, part II
In the second part of his interview with The Courage Expert Sandra Ford Walston, René Da Costa discusses wheree to find our courage supplies, whether courage be taught and the impact of courage by today's women on the next generation. The Courage Expert, Sandra Ford Walston
In the first of a two-part interview, we talk to Sandra Ford Walston, author of Courage: The Heart and Spirit of Every Woman. She is currently writing her second book, Courage goes to Work which provides insights on the merit of courage at work. George Yip on strategic transformation
George Yip is Professor of Strategic and International Management at London Business School and the Lead Fellow of the Advanced Institute for Management Research (AIM). Professor Yip talked to Des Dearlove about AIM and the research projects he is involved with. Jim Collins and Level 5 Leadership
Jim Collins is best known for his influential books Built To Last: Successful Habits of Visionary Companies and recent bestseller Good To Great. In his latest book, he examines how a good company becomes an exceptional company. |
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