Management Thinking

Management Thinking

How to become the world's worst boss

If the tough economic times have given you cause to become angry and you feel justified in taking that anger out on your employees, I've dug out a great article for you that will help you reach the pinnacle of "bad boss-ness."

Blame Darwin for office politics

If your boss likes to strut around the office puffing out his chest, or starts wearing a particularly loud tie to go with his suit, he's not just being a prat. It's all down to evolution.

Time for some crystal ball gazing

It's a hard thing to say in the current climate, but businesses need to be anticipating what the workplace will look like in a decade's time if they want to retain a competitive edge.

A cultural conundrum

Robert moved from the UK to a management job in China a year ago. While things went well at first, one of his team has recently been openly challenging his working-style and being dismissive of his decisions. What should he do?

Root causes of management problems

Why are so many employees disenchanted and disillusioned by their jobs? The answer isn't rocket science. In fcat there are four main areas that cause friction between employees and their bosses.

It's the little things, stupid

I'm just a lowly manager. The big things – like global economic melt-down - are out of my control. So I'm going to turn off the news for a while and focus on the little things that make a manager's life at work so complicated.

Is CSR to blame for America's financial collapse?

The collapse of America's financial system is as much down to an failure of corporate social responsibility as it is the arrogance and incompetence of the banking community.

Read any good books lately? So what?

Reading a book is one thing. But to incorporate what you've read into your life is quite another. Which explains why managers continue to flounder, in spite of reading all the "recommended" books on management.

Capitalising on adversity

In times of adversity it is always better to see ourselves for what we are and face up to all the vulnerability that comes with it. Each tomorrow is another journey into the unknown. Far better to go into it with an open and inventive mindset than one which views success as just surviving another day.

Global migration the new management challenge

Western businesses will have to look to emerging economies to plug their skills gaps as their own workforces age and shrink – creating a whole new set of management challenges.

More on leadership vs management

What's the difference between leadership and management? And what makes an effective business leader? These two perennial questions have generated a staggering volume of discussion over the years, but little that is more pertinent than two absolutely essential posts on Bob Sutton's blog.

Senge and sensibility

Peter Senge, once described as the "strategist of the century", explains to Stuart Crainer the steps we need to take towards creating a more sustainable world and why this change is imperative.

Contemporary management is obsolete

Management is out of date. Managers are failing to take advantage of a unique moment in history where the gathering pace of change opens the door to revolution and new types of organisation.

Downturn changes management priorities

Managing growth and attracting talent used to be the key priorities for UK managers. But the deteriorating economic climate has brought maintaining cashflow and curbing costs to the top of the agenda.

Seven steps to riding out the downturn

Managers need to adopt a seven-step strategy based on communication, partnership and clear management if they want to give themselves the best chance of riding out the downturn.

Why you shouldn't cut jobs in a downturn

In tough times, the temptation is to slash jobs at the first sign of trouble. But knee-jerk cuts can prove more costly - and be more damaging - than trying to hang on to your staff.

Management styles: why things go wrong

Robert Heller discusses how, faced with rising complexity, managers make the situation worse with overly complicated reactions

What gives a business its personality?

Whenever an organisation makes changes, they inevitably affect the behaviour patterns of its various stakeholders. But they don't necessarily change its personality.

Thumbs down for HR jargon

HR pros might love the phrase "human capital", but most of their colleagues think it's just another piece of jargon which undermines HR's chances of getting the high-level management support it needs.

Tour de Farce or Team de Force?

Do you manage a team or a group? The distinction is an important one, because there's no point in trying to develop a team ethos amongst a group of people who do no real need to work cooperatively together.

Business never sleeps - and neither will you

It may well be the last thing you want to hear as you're thinking about your holiday, but firms that respond to customers 24/7 are more likely to win business than those that don't.

CEOs focus on the 3Cs

The credit crunch and economic downturn have caused CEOs to pull back from making bold, imaginative decisions and concentrate instead on the 3Cs: consolidation, communication and customer service.

World peace through middle management

One thing that is consistent around the world is the need for good managers and management development. In fact a few good management practices could save us from a lot of the trouble the world is in at the moment.

M&As destroy stability

Want to know why so many M&As end in failure? According to a new study, it's because they destroy the leadership continuity in target companies' top management teams. And the damage can last for decades.

Wanted: risk-takers for the next decade

Entrepreneurial individuals are often branded as risk takers and mistrusted by major employers. But their imagination and creativity is exactly what modern businesses need.

Business management and purpose

The context in which people work is of vital importance. That means articulating a concise and relevant purpose which defines the shared tasks of all staff.

Boom generation can't cope with downturn

Far from being omnipotent, the "boom generation" of business leaders have been caught unawares by the current downturn and are at a loss as to how they'll respond to it.

Get out from behind your desk to survive the downturn

In a slowing economy, don't be tempted to chain yourself to your desk and work even harder. Management by walking around is more vital than ever.

The hitchhiker's guide to the cubicle

It's been said that there is more social commentary in science fiction than in any other form of popular writing. And the Hithchiker's Guide to The Galaxy contains an incredible amount of wisdom on the subject of the despairing workplace.

Cutting corners can lead to catastrophe

Cutting corners on the fundamentals to save a few dollars in the short-term may end up costing you big time. It's far wiser to budget for known costs rather than risk unknown costs that could wipe you out.

The myth of the celebrity CEO

They might make great newspaper copy, but high-profile "celebrity" CEOs brought in to deliver rapid results often have exactly the opposite impact.

Lousy quality and small portions

We're always hearing that ineffective managers cost billions in lost productivity. But we're also being told that the shortage of managers is the end of business as we know it. So which is it?

A recipe for a perfect boss

Does the perfect boss actually exist? And if they do, what does he or she do that makes them perfect?

HR seen as a necessary evil

HR is still thought of as a "necessary evil" in many organisations. But its hardly a surprise when just a fifth are considered to be any good at what are meant to be their basic tasks.

Why middle managers keep the peace

Middle managers are a much maligned as a breed. But they serve a vital role in keeping deeply distrustful workers and senior management talking to each other.

The lessons of total quality management

How could a project as high-profile and important as the opening of Heathrow airport's new Terminal Five have gone so disastrously awry at such a sensitive moment? Robert Heller dissects the fiasco.

Are U thinking in 3D?

What's your Dramatic Difference? What sets you apart from the rest? Don't have one? Well get working on it and raise that bar. Because the chances of achieving success simply by being the same as everyone else are reducing rapidly

Bet small to win big

Big companies want big products. They want big ideas. They place big bets on a big future. But what they're doing is putting all their eggs in one big basket. Or worse – putting all their faith in just one egg.

Do you know who your customers are?

Knowing who its customers are is the foundation for any successful organisation. And as the US Federal Aviation Administration has demonstrated, getting this wrong can be disastrous.

Could the future for business be virtual?

No longer just the domain of geeks and teenage boys, the growing popularity of virtual, computer-generated worlds is something businesses should be looking at tapping into.

Surviving a downturn

Every time there's a downturn, organisations seem to become fixated with "business development" in the belief that there's some magical breed of executive who can wave a magic wand and save the business.

Law of unexpected consequences

Time once again to visit the Corporate Cynic as he takes an in-depth look at the unintended effects of outsourcing.

New managers need to learn assertiveness

When you're not experienced, being on the receiving end of a heated conversation can be tough. But verbal challenges can be addressed tactfully and professionally as long as we've thought through a process for how to do it.

The plutocrat's new clothes

The Millennial economy represents the era of the Naked Plutocrat. While their super-fortunes are alleged to be rewards for super-success, they are beginning to resemble a much earlier group of self-servers: the Robber Barons.

Founders are sabotaging the company

The three founders of Allan's company are technically brilliant but just aren't interested in management. Staff turnover is high and the problems are mounting. Charles Helliwell has some ideas how they might be persuaded to change.

Four out of 10 managers sap the will to work

Fewer than a quarter of managers mange to create a high-performance culture in their organisation – and four out of 10 actually act as a demotivating influence on their staff.

The future of work. At home, looking after grandma

Forget about juggling work and kids. The biggest challenge for workers over the next decade will be holding down a job while looking after ageing relatives.

Common Voice: Howard Gardner

Des Dearlove talks to psychologist Howard Gardner about the qualities of thinking that will allow people to survive and prosper in the 21st century, both in work and life generally.

Time for a low-carb Lean Six Sigma?

Lean Six Sigma is all very well, but it doesn't take into account intangibles. And ignoring things they can't be measured - like integrity, team spirit, dedication and loyalty - is downright dangerous.

The folly of following figures

How many managers ever pause to consider whether the numbers are guiding them and their businesses in the right direction? Perhaps their priorities need to balanced more in favour of innovation.

Thumbs down for incompetent management

You might be forgiven if you thought it was "harass the boss" week on this blog; after all, this is two posts in a row where I'm about to give management types a hard time. But maybe, just maybe they have it coming!

What do they really think of you?

As a manager, are you aware of what employees are saying about you? If you are, you're in a minority, because most mangers are blind and deaf to what others feel about them.

The strategy expert who made it happen

Sir John Harvey-Jones, who died in January, represented a rare breed. What made him stand out wasn't just his management know-how – it was also the human dimension.

Creating a positive emotional temperature

Workplaces are like the weather. They have emotional temperatures. There can be a positive high energy current circulating or a misty gloom. So for bosses, it is particularly important to be a beacon of positive emotions.

What is it about HR?

With the search for talent such a priority for today's businesses, why is it that so many managers sill have such a negative view of human resources departments? Ross Bentley investigates.

Wanted: good managers

While it seems like the world (or at least, the Internet) has accepted the fact that most managers are incompetent, we shouldn't forget that there are plenty of good ones out there.

HR in the firing line

Unloved and unappreciated, HR departments regularly come under fire from their management colleagues for failing to deliver. And this week has been no different.

Having a great idea is just the beginning

It's not just coming up with a great idea that counts in business. It's how you manage innovation that makes the difference between great performers and also-rans.

How to kill morale and start an exodus

If you want to know how an apparently competent manager can preside over the destruction of team morale and productivity and the exodus of their best staff, this true story provides some salutary lessons.

Happy employees generate better returns

Traditional management theory treats workers like any other input. Get as much out of them as possible and pay them as little as you can get away with. Unfortunately, like so much management theory, it is largely garbage.